We appreciate that this is a difficult time for everyone, and we will offer you as much help as we can.
If you’re employed, please check with your employer to see if you will receive 80% of your wage or if you are entitled to Statutory Sick Pay (SSP) from the government. If you are not eligible for SSP – for example if you are self-employed or earning below the Lower Earnings Limit of £118 per week – and you have COVID-19 or are advised to stay at home, you can make a claim for Universal Credit or new style Employment and Support Allowance. You can do this online at www.gov.uk/apply-universal-credit
- Council Tax is normally divided over 10 months from April until January. We can divide your yearly charge over 12 months to lower the monthly instalment, to help if you are
struggling with your payments. We can also offer weekly and fortnightly arrangements if this is easier.
- If you are struggling to pay your Council Tax, please get in touch. You may able to claim Council Tax Reduction, this could be up to 100%. Find out more at https://www.carlisle.gov.uk/Residents/Benefits-and-support/Appy-For-It
- Please don’t defer payments if you can still manage to pay your Council Tax. If we do, it may result in you having to pay a higher charge at the end of the financial year if further instalments cannot be paid.
Any residents who are struggling or worried about their council tax position can find out about the support available. Please contact us by emailing email@example.com or calling 01228 817200.