Housing & Homelessness Services
We are continuing to provide emergency accommodation to men, women and families in line with our statutory responsibilities. We will continue to assist and advise those who are not owed any accommodation duty to access other rehousing options where possible.
We are delivering essential service delivery only safely in line with government guidelines to protect vulnerable people and staff. This includes following our usual out of hours approach via telephone interview.
We continue to provide a range of emergency accommodation provision to those we owe a duty towards; and have established safe zones for self-isolation in line with social distancing guidance in the shared provision.
We are working with social and private housing providers to rehouse current residents where possible to increase capacity and will be providing household items where necessary to facilitate this.
We have a range of emergency accommodation options including `hostels’ ‘safe house’ and ‘self-contained dispersed’ provision which are all still operational; we are having to temporarily reprioritise our operational delivery to ensure that critical services, with safe levels of staffing, can continue to be provided to vulnerable people.
We will continue to deliver responsive services 24 hour a day and will continue to do all we can to support vulnerable residents; including those at risk of or experiencing domestic abuse and rough sleeping.
You can contact our services directly using this link here If you are unable to complete the online referral link you can email us via firstname.lastname@example.org
You can also contact us during normal office hours by calling 01228 817200.
Our out of hours contact numbers are 01228 817386 (single women and families) and 01228 817373 (single men).